ICS Voice service offers high quality IP based telephony with reliable enterprise class features along with other core services that can be combined into a Unified Communications platform that will revolutionize the way your business operates.
Tell us how you want our phone system to work or let us guide you through the process of deciding what is most efficient for your company. With our large list of customizable features we know we can provide what you are looking for in a telephone system.
Start with a few phones and add more as you grow. With our phone solution you are not limited to the number of phones you can add. You can even add multiple business locations together and they will be interconnected so you can dial between locations with the press of a button.
Easy User Experience
With our hands on training experience and easy to use phones our goal is to get you up and running quickly and smoothly on our phone service. We make sure you know how to use our phone system to make your company more efficient and productive while reducing headaches.
Forward calls from your desk phone to your cell phone. Check your office voicemail right from your email inbox on the go. Enjoy the features of your ICS Voice system while out of the office.
ICS Voice Has All The Features Your Business Needs
ICS Voice solutions increase productivity with advanced features such as voicemail-to-email, cell phone integration, custom IVRs, and call groups.
Our VOIP solutions bring an unmatched level of simplicity, reliability, and cost-effectiveness to your business communications.
See who’s calling and Blacklist callers.
Music On Hold
Customize what your callers hear when on hold.
Day and Night Modes
Route calls based on your business hours.
Find Me / Follow Me
Send calls to a cell phone when you are away from your desk.
See what extensions are available or on a call.
Place calls on hold and pick them up on another phone.
Per user voicemail accounts with customizable recordings.
Easily initiate n-way conference calls.
Route calls to different departments or voicemail boxes via interactive menus.
Perfect For Call Centers
ICS Voice offers features needed for an organization to effectively start and manage inbound or outbound call campaigns. Features include unlimited ACD Queues, unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone (optional add-on), Call Center software, and many more.
ICS Voice service can seamlessly integrate many widely used business communication methods and services over a wide range of devices, producing more efficient and productive business communications.
High Quality Voice & Video, Conferencing, Presence and Mobility
Voice Mail, Email, Faxing, SMS, Instant Messaging and File Sharing
ICS Voice Hosted PBX eliminates the need to purchase and maintain expensive phone systems. You get the big business benefits of leading edge VoIP technology, automatically upgraded as technology changes, without the headache and expense of hiring technicians to service it. In addition, the ICS Voice Hosted PBX provides ongoing savings.
Ideal for small and medium-sized businesses, our Hosted PBX solution brings an unmatched level of simplicity, reliability, and cost-effectiveness to your business communications.
Our fully featured on-premise appliance version of our Infinity Hosted PBX service for large or high volume installations. A single appliance installation can provide service to multiple remote locations.